Privacy & Data Protection

Privacy Policy

Your privacy is important to us. This policy explains how EJAM Staffing collects, uses, and protects your personal information.

Last Updated: January 15, 2025

1. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

  • Name, email address, phone number, and mailing address
  • Resume, work history, and employment preferences
  • Education background and professional qualifications
  • References and contact information
  • Social insurance number and other identification documents
  • Banking information for payroll processing

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referral source and search terms
  • Cookies and similar tracking technologies

Information from Third Parties

We may receive information about you from:

  • Professional references and former employers
  • Background check providers
  • Social media platforms (with your consent)
  • Partner organizations and clients

2. How We Use Your Information

We use your personal information for the following purposes:

Staffing Services

  • • Matching you with job opportunities
  • • Conducting interviews and assessments
  • • Verifying credentials and references
  • • Communicating with potential employers

Employment Processing

  • • Processing payroll and benefits
  • • Conducting background checks
  • • Maintaining employment records
  • • Compliance with legal requirements

Communication

  • • Sending job alerts and updates
  • • Providing customer support
  • • Delivering newsletters and announcements
  • • Responding to inquiries

Business Operations

  • • Improving our services
  • • Analyzing website usage
  • • Preventing fraud and abuse
  • • Legal compliance

3. Information Sharing

We may share your information in the following circumstances:

With Client Companies

We share relevant information with potential employers for job matching and hiring purposes, only with your consent.

Service Providers

We work with trusted third-party providers for payroll processing, background checks, and technology services.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement appropriate security measures to protect your personal information:

Technical Safeguards

  • • SSL encryption for data transmission
  • • Secure databases with access controls
  • • Regular security audits and updates
  • • Firewalls and intrusion detection

Administrative Safeguards

  • • Employee training on data protection
  • • Limited access on need-to-know basis
  • • Background checks for staff
  • • Data handling procedures

Important: While we use industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

5. Your Rights

You have the following rights regarding your personal information:

Access

Request copies of your personal information

Correction

Request correction of inaccurate information

Deletion

Request deletion of your personal information

Restrict Processing

Request limitation of how we use your data

Portability

Request transfer of your data to another service

Objection

Object to processing of your personal information

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic website functionality and security.

Performance Cookies

Help us analyze website usage and improve performance.

Functional Cookies

Remember your preferences and personalize your experience.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. Data Retention

We retain your personal information for different periods based on the type of data:

Active Candidates

Information is retained while you're actively seeking employment through our services.

Placed Employees

Employment records are kept for 7 years after termination as required by law.

Inactive Profiles

Profiles with no activity for 3 years are automatically deleted.

Website Data

Analytics and usage data is retained for 2 years.

8. Third-Party Services

We work with trusted third-party service providers who may have access to your information:

Payment Processors

For secure payroll and payment processing

Background Check Providers

For employment verification and screening

Cloud Storage Providers

For secure data storage and backup

Analytics Services

For website performance and usage analysis

All third-party providers are contractually required to maintain the same level of data protection as outlined in this policy.

9. Updates to This Policy

We may update this Privacy Policy from time to time. When we do:

  • We will post the updated policy on our website
  • The "Last Updated" date will be revised
  • We will notify you of significant changes via email
  • We encourage you to review this policy periodically

Your continued use of our services after policy updates constitutes acceptance of the revised terms.

10. Contact Information

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Privacy Officer

EJAM Staffing

Toronto, Ontario, Canada

647-799-3626

contact@ejamstaffing.com

Response Time

We respond to privacy requests within 30 days

Business hours: Monday - Friday, 9 AM - 6 PM EST

Emergency privacy concerns: Call during business hours